Shipping Policy

Shipping Policy

Sending goods:
We ship your orders within 1-2 business days after receiving payment or confirming the order in the case of cash on delivery.

Delivery time:

  • Czech Republic: 2–5 business days

  • European Union: 5-10 business days

  • United States: 10-15 business days

  • Canada: 15-25 business days

Delivery services:

  • In the Czech Republic: Mailing house, PPL, Balíkovna

  • Abroad: Mailing house, PPL, Balíkovna, Czech Post

Shipment tracking:
Once the package has been shipped, you will receive a tracking number via email.

Notice:
Please ensure that the delivery address is correct. If the shipment is returned due to an incorrect or incomplete address, we will contact you regarding re-delivery. The re-delivery costs are borne by the buyer.